*** COLD / HOT WEATHER ALERT ***

At Terra Nova we understand that many of our customers may experience COLD or HOT weather that could negatively impact the health of plants in transit.

We ask for your assistance in contacting us 3-5 days in advance of your scheduled shipping date if you feel you may have extreme weather conditions. We would be happy to adjust your ship date accordingly to avoid potential losses upon delivery.

Please call your sales rep. at: 800-215-9450

We do our best to ship complete orders at all times, however, due to the nature of the business, that is not always possible. It is our policy to phone or fax our customers prior to shipping, to assure you are ready and expecting you shipment. At this time, you may also add to your order to fill your box, which minimizes your shipping costs on a per plant basis. We welcome your additions immediately prior to shipment to get that special plant that just showed up on our current availability as well.

Please be aware that if we do not hear back from you, your order will ship, so let us know if you need to delay a shipment.