Ordering Information

How to Order

Click HERE to download our ORDER FORM in .PDF format.

We accept
MasterCard Visa

Ordering

We prefer to receive orders via email (sales@terranovanurseries.com), but we also accept them by phone (800-215-9450). Phone orders are accepted Monday through Friday, 7am to 3pm PST (click HERE to download a copy of the order form).

  • 3 flat minimum per order (72 cell full flats only).
  • We are wholesale only and do not have the ability to accommodate orders that do not meet our minimums.
  • Please allow at least a 9-month lead-time on custom and/or large orders.
  • Large orders may require a 30% down payment and an additional 30% payment 30 days prior to shipping; the remaining balance due within the terms on the invoice.
  • Tags will be automatically included with plant orders for an additional charge ($0.10 each), unless we are requested to exclude them.
  • Customers can request that no tags be sent with their plant order if they are utilizing a branded plant label that contains the pertinent plant information. i.e. plant name, plant patent.

Plug Size

Pricing

We reserve the right to change our prices at any time. Catalog pricing is valid from 7/1/2023 – 6/30/2024. Pricing is based upon ship date of product.

Shipping

Click HERE for more information on our shipping.

Tags

Click HERE for more information on tags. We want to help you sell your TERRA NOVA® Collection items with “cool tags for our cool plants!

Terms

All accounts will be cash in advance until credit is approved (click HERE to download a credit application).

  • Visa/MasterCard are accepted. Please phone or fax this information.
  • Open accounts are payable within the terms stated upon each invoice. A finance charge of 1.5% per month is charged to all account balances not paid within the terms.
  • We reserve the right to change account terms and delay any and all shipments if conditions of the account are not met.
  • Accounts with a balance of over 90 days will become cash only unconditionally.
  • Returned checks are subject to a $25 fee.
  • There is a fee for any wired funds, foreign or domestic.
  • All orders must be paid in U.S. dollars.

Restock/Cancellation Policy

  • Customers canceling within two weeks prior to ship date will be required to pay a cancellation fee of 50% of the cancelled order.
  • All Will Call orders not picked up within the designated time frame will ship at buyers’ expense.

Discounts

Early order discount available for orders booked 6 months prior to ship date.

Current Availability

This information is updated daily on our website. If you don’t have access to a computer, call your sales representative (800-215-9450) for an updated listing.

* Not all plants listed in our catalog will be available at the same time. Some plants have seasonal availability.

Patents

Unauthorized propagation of varieties that are patented is strictly prohibited. These varieties are identified by PP or PBRAF (European Patent).

Guided Tours

Contact the Sales Department to arrange tours at Toll Free: 800-215-9450 or Phone: 503-263-3150

Addresses

MAILING ADDRESS:
10051 S. Macksburg Rd.
Canby, OR 97013

NURSERY SITE ADDRESS:
10051 S. Macksburg Rd.
Canby, OR 97013

PAYMENT REMITTANCE ADDRESS:
10051 S. Macksburg Rd.
Canby, OR 97013